Energy

Advisory proof of concept report for hybrid physical/cloud hosting of a power control system, as a step towards cloud first strategic ambitions for OT.

​​

Advisory proof of concept report for increased virtualised hosting of a power control system.

​

Advisory proof of concept report for the virtualised hosting of a substation cyber-security stack.​

Energy

Specifications to deploy a secure system to control and record substation access including physical locks, digital keys, cloud application and mobile technology via European procurement ITT (£2m).​ Considered major plus to reduce CNI risks.

Energy

Specifications for a substation asset management system across all Purdue levels, and linked collection of data in line with NCSC CAF. Reduced search times by three minutes.

​

Specifications and European procurement ITT to implement an endpoint protection system at substations.

Water

Ownership of CRM changes to gather and report improved water network metrics on 20,000 service tickets raised annually.

Water

Specification for the processing of smart and manual water readings from a new market into existing integration layers for billing and market reconciliation via European ITT (£3m). Operational for Day1 trading.

​

Specifications for the incorporation of gaps and vacant premises across landlord market data, Salesforce CRM and Oracle billing. Losses limited to missing data only.

Energy

​Specifications for the upgrading of a power control system at application and infrastructure layers involving dual networking between control systems, increased virtualisation, hardware upgrades, substation device upgrades and protocol changes all of which to ensured evergreen status and security standards.

Water

Specifications for a bid library, including brand guidance and standard text for smart metering designed to save time and reduce errors.

HE

Ownership of ERP changes to track resource capacity and student attendance to remain safe during COVID-19.

​

Ownership of major records system changes to remain compliant with GDPR at higher education institute.

Water

Implementation and ownership of ITILv3 service desk catalogue covering critical processes for a water retailer. Voted 'Excellent' by all wholesalers in 2019.

​

Co-ownership of two water wholesale accounts with £500m value each, resolving complex network, data and financial issues.​

​

Mapping of River Tweed source to sea in flood prevention study. Not been done previously in such detail. Led to series of speaking engagements to explain risks to land and watercourse.

Water

Analysis of proposed entry into shadow water market for England in partnership with single major supermarket player. Demonstrated that potential upside of £2m was overplayed. Recommendations not to proceed were followed.​

​​​

Specifications for the incorporation of gaps and vacant premises across landlord market data, Salesforce CRM and Oracle billing. Losses limited to missing data only.

​

Implementation of ISO9001 standards for meter-to-bill integrations following era of difficult support. Led to 99% reduction in system documentation and rise from 1 to 4 on maturity scale.

Energy

Specifications for new infrastructure, building modifications, data centre cabinets (European procurement ITT) and delivery of business processes to deliver a secure and safe testing facility for electricity network OT assets. Operational on Day1 with new team of five.

​

​Design of business processes and data flows for managing obsolescence on the OT estate of an electricity operator.

​

Design of business processes and data flows for managing penetration testing on the OT estate of an electricity operator.

​

Design of business processes and data flows for managing vulnerabilities and patching on the OT estate of an electricity operator.

HE

Ownership of ERP changes to track resource capacity and student attendance to remain safe during COVID-19.

​​

Implementation and ownership of ITILv4 catalogue covering core systems for a higher education institute, allowing focusing on critical risks.

Water

Ownership of wholesale data and billing reconciliation processes described in commercial tenders for CCS and Laser (£100m+). Both bids won.  

Water

Specifications of platform-as-a-service model with meter reading partner, via European ITT (£4m) using GIS and route planning, following 50% market fragmentation. Saved £450k in fuel, £100k in fines, nomination for sustainability award. 

​

Forensic investigation into market data abuse of water consumption data based on GIS locations and vehicle tracking. Led to review of supplier and decision to change incentives.

​

Specifications for smart metering rollout across Scotland including technology and application layers, via European ITT (£3m). Seen as major plus in managing public sector water consumption.

Many

More to come...